Brian Armstrong

Good Intentions

Inspired by Patrick Collison's Fast, this is a collection of well intended government policies that had a very different outcome.

Accredited investor rules

Intent
Protect unsophisticated investors from scams.
Outcome
Made it illegal to build wealth investing in private companies unless you were already rich. A regressive tax.

Anti-Money Laundering (AML)

Intent
Reduce crime by making it harder to profit from crime. Deputize financial services firms as arms of law enforcement, requiring them to track and report on suspicious activity by their customers.
Outcome
$213B was spent on financial crime compliance in 2020 globally, with less than 1% of illicit funds seized or frozen. The cost was passed along to law abiding customers in the form of higher prices, while making privacy and customer experience worse (data breaches, lower limits, etc).

Minimum wage

Intent
To alleviate poverty, reduce income inequality, and advance social justice
Outcome
Raised unemployment amongst lowest skilled and youngest workers. Businesses won't hire someone who can't contribute more than their cost in compensation.

Nuclear Regulatory Commission

Intent
Protect public health and safety from nuclear disasters.
Outcome
No new nuclear reactor sites have been built in the U.S. since the formation of the NRC in 1975.

Fair and Accurate Credit Transactions Act (FACTA) 2003

Intent
Consumer protection. Amended the Fair Credit Reporting Act (FCRA) to add provisions designed to improve the accuracy of credit reports and give consumers one free credit report a year from credit reporting companies.
Outcome
Mandated the site annualcreditreport.com to deliver free reports. The site is collaboratively run by the industry, CFPB, and FTC. It delivers a decidedly poor user experience and little service or educational value. Credit reporting accounted for 79% of CFPB consumer complaints in 2023. The industry accomplished its lobbying objective of deepening a regulatory moat around business models that exclude consumers from a direct participatory role in the credit reporting system. The FACT Act was the key legislation that helped entrench the current credit reporting oligopoly.

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Legal note for any overzealous lawyers out there: I am committed to following the law in every business I'm involved in, even if I am skeptical of the effectiveness of some laws listed above. One can believe in rule of law and exercise their first amendment rights at the same time.

See also: Progress, policies and projects that worked better than anyone expected.